FAQ

1. What is Accountbook24?

Accountbook24 is a cloud-based business management software designed for small and medium enterprises. It offers integrated modules for accounting, inventory, CRM, real-estate ERP, and business reporting, accessible through web and supported mobile applications.

2. Who can use Accountbook24?

Accountbook24 is suitable for businesses, professionals, developers, and organizations looking to manage accounting, customer relationships, inventory, CRM Users, and operational data in a centralized system.

3. Is Accountbook24 cloud-based or offline?

Accountbook24 is primarily a cloud-based platform. Internet access is required to use the Services. Certain features may be accessible through supported mobile or offline utilities where available.

4. Which devices and platforms are supported?

Accountbook24 can be accessed through modern web browsers on desktops, laptops, tablets, and smartphones. Mobile applications, if provided, are platform-specific, and availability may vary by operating system, device, or region.

5. Do you provide an Android/iOS(iPhone)/Windows/Other mobile app?

Mobile application availability is platform-specific. Currently, the mobile app is available on selected platforms. e.g: Android App(Playstore). Full functionality of Accountbook24 remains accessible through web browsers on iPhone and other devices.

6. Is there a free trial available?

Yes. Accountbook24 offers a free trial for selected Services. The trial period allows users to evaluate the platform before subscribing to a paid plan.

7. What happens after the free trial ends?

If a paid subscription is not activated before the trial ends, access to the Services may be restricted, and trial data may be permanently deleted as per the Terms of Service.

8. How does subscription and billing work?

Accountbook24 is offered on subscription-based plans. Subscriptions are billed in advance and may be set to auto-renew unless canceled prior to the renewal date. Pricing details are available on the website or during onboarding.

9. Are setup, training, or implementation charges refundable?

Implementation, setup, training, and server charges are non-refundable. Any refund, if applicable, is subject to mutual agreement and governed by the Refund Policy and Terms of Service.

10. Can I cancel my subscription?

Yes. You may request cancellation of your subscription by contacting support. Cancellation does not automatically entitle the user to a refund unless explicitly agreed in writing.

11. Where is my data stored? Is it secure?

Your data is hosted on secure cloud infrastructure. Hosting location depends on your region at the time of signup. Accountbook24 follows reasonable technical and organizational measures to protect user data.

12. Who owns the data entered into Accountbook24?

You retain full ownership of all data created or stored in your Accountbook24 account. Accountbook24 accesses the data only as required to provide and maintain the Services.

13. Does Accountbook24 integrate with third-party software?

Yes. Accountbook24 may integrate with third-party applications such as accounting, messaging, or lead-generation platforms. Use of third-party services is subject to their respective terms and policies.

14. What support options are available?

Support is provided through email and other communication channels mentioned on the Contact page. Response times may vary based on subscription plan and issue severity.

15. How can I contact Accountbook24 for queries or support?

You may contact us via:
Email: admin@accountbook24.com
Website: https://accountbook24.com/contact


Note: For complete legal details, please refer to our Terms of Service, Privacy Policy, and Refund Policy.